Intercom

Intercom is the messaging and support inbox many businesses use to talk to their customers. The official Intercom MCP server lets your agent look through that workspace — conversations, contacts, companies and help-center articles — with no token pasted into TerminalSync, just your own Intercom login.

Ask "Find the conversations from this customer and summarize the problem" and the agent searches your inbox and reads them. Ask "Which help articles do we have about refunds?" and it searches your help center. It is mostly a reading connector: it can also leave internal notes (only your teammates see them) and create or edit help-center articles, but it cannot reply to a customer — that part stays with you in Intercom.

What you can ask

• "Search the conversations from ana@company.com and summarize what she needs."
• "Read this conversation and tell me what the customer is asking for."
• "Find the contact for this email and show me which company they belong to."
• "List my help-center articles and find the ones about shipping."
• "Add an internal note to this conversation saying we'll call them tomorrow."
• "Draft a help-center article about our returns policy."

How you connect

This connector doesn't ask you to paste a token. It uses your own Intercom login:

1. Enable the connector in TerminalSync.
2. The mcp-remote bridge opens Intercom's login in your browser and asks you to authorize access.
3. Approve it with your account. Intercom's own guide is at developers.intercom.com.

Honest note: this is a server hosted by Intercom (https://mcp.intercom.com/mcp), not something that runs on your computer. Intercom documents it for US-hosted and EU-hosted workspaces only (EU uses a different address, mcp.eu.intercom.com, which this connector does not use), and Australia-hosted workspaces aren't supported. The three write actions are internal notes and creating or updating articles; articles can be seen by your customers, so review before publishing. Intercom's page doesn't list plan or role requirements, so if the login fails, check with your Intercom admin.